At CampWonders, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your order, please review our return policy outlined below.

1. Return Eligibility

1.1 Return Period: You may return eligible items within 30 days of receipt. Items must be returned in their original condition, including packaging, tags, and accessories.

1.2 Non-Returnable Items: The following items are non-returnable and non-refundable:

• Customized or personalized items.
• Items marked as final sale.
• Gift cards.

1.3 Condition: Items must be unused, unworn, and in the same condition as when received. Items that show signs of use, damage, or wear will not be accepted for return.

2. Return Process

2.1 Initiate a Return: To initiate a return, please contact our customer service team at [Insert Email Address] or [Insert Phone Number]. Provide your order number and reason for return. Our team will guide you through the return process.

2.2 Return Authorization: Once your return request is processed, you will receive a Return Authorization (RA) number and instructions on how to return the item.

2.3 Packaging: Pack the item securely in its original packaging, including all tags and accessories. Clearly mark the RA number on the package.

2.4 Shipping: You are responsible for the cost of return shipping, unless the item was defective or incorrect upon receipt. We recommend using a trackable shipping service to ensure your return is received.

3. Refunds and Exchanges

3.1 Refunds: Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.

3.2 Exchanges: Exchanges are permitted for different sizes or colors, subject to availability. To request an exchange, contact our customer service team. If the desired item is not available, a refund will be issued instead.

3.3 Partial Refunds: In cases where the returned item is damaged, used, or missing components, a partial refund may be issued at our discretion.

4. Damaged or Incorrect Items

4.1 Reporting Issues: If you receive a damaged or incorrect item, please contact us immediately at [Insert Email Address] or [Insert Phone Number]. Provide your order number, a description of the issue, and photographic evidence if applicable.

4.2 Resolution: We will either provide a replacement, issue a refund, or offer an alternative solution based on the nature of the issue.