Privacy Policy

Effective Date: January 10, 2025

At Wintopis, we are committed to protecting your privacy and ensuring your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or interact with our services. By accessing and using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect two main types of information from our users:

A. Personal Information

This includes information you provide directly to us, such as:

• Full Name
• Email Address
• Shipping and Billing Address
• Contact Number
• Payment Information (such as credit card details, processed through secure third-party payment providers)
• Purchase History and Product Preferences

We collect this data to process your orders, communicate with you, and enhance your experience on our website.

B. Non-Personal Information

We also collect non-personal information to improve the website’s functionality and performance:

• IP Address
• Browser Type and Version
• Device Information
• Location Data (if permitted by your device settings)
• Webpage Views, Clickstream Data, and Site Navigation

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing and Fulfillment: We process your personal and payment information to fulfill your orders, provide customer support, and ship products to your address.
• Communication: To send you confirmation emails, updates on your order status, shipping information, and promotional content if you have opted-in.
• Improvement of Services: To personalize your experience and suggest products based on your previous purchases and browsing activity.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Protection and Security

We employ advanced security measures to safeguard your personal information, including encryption (SSL), secure payment gateways, and regular security updates to our website. Our secure servers are designed to prevent unauthorized access and protect the confidentiality of your data.

While we do everything we can to protect your information, we cannot guarantee 100% security due to the nature of the internet. However, we continually review and improve our security practices to maintain the highest standards of protection.

4. Sharing Your Information

We respect your privacy and will never sell your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with third-party companies (such as payment processors, shipping carriers) who need access to your data in order to process your orders.
• Legal Obligations: If required by law or legal processes (e.g., court orders or subpoenas), we may disclose your data to authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

We ensure that these third parties are contractually obligated to safeguard your data in line with our privacy policies.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather insights on how our website is used. Cookies are small data files stored on your device that help us remember your preferences and make your browsing experience smoother.

You can control and manage cookies through your browser settings. However, disabling cookies may limit some of the functionality of our website.

Types of Cookies We Use:

• Necessary Cookies: Essential for the operation of our website.
• Performance Cookies: Help us understand how visitors use our site, allowing us to improve its performance.
• Functional Cookies: Allow us to remember choices you make on our site (such as language preference).
• Advertising Cookies: Used to show personalized advertisements and track effectiveness.

6. Your Rights and Choices

As a user of our website, you have certain rights regarding your personal data:

• Access and Correction: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting customer support.
• Deletion: You may request the deletion of your personal data, subject to any legal obligations or contractual requirements.
• Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can opt-out by clicking the unsubscribe link in any of our marketing emails.
• Cookie Preferences: You can manage cookie preferences and control what data is collected by adjusting your browser settings.

For any of the above requests, please contact us using the details provided at the end of this policy.

7. Third-Party Websites

Our website may contain links to third-party websites (e.g., social media platforms, other retailers). These third-party sites have their own privacy policies, and we are not responsible for how they handle your data. We recommend reading their privacy policies to understand how your information is collected and used.

8. Children’s Privacy

Wintopis does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately. If you believe that we have collected personal data from a child, please contact us.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Wintopis Customer Support
Email: guidetopis@info.com
Address: 2463 Perry Street, United States